Website use and Entry Terms and Conditions

The terms on this webpage set out the legal contract that applies when you enter our Art Charity Raffles website (“Site”) in order to take part in one of the raffles organised by us to benefit both artists and their chosen, different charities.

We’ve worked hard to make these terms easy to understand and avoid legal jargon. Please read them carefully before entering our website, because they are legally binding and you agree to be bound by them upon entry.


  • We are ACR Projects Limited, trading as Art Charity Raffles referred to in these terms as (“ACR”, “we”, “us” or “our”).

  • Our registered office is at Playford Hall, Ipswich, IP6 9DX. We are a private limited company, registered in England and Wales with company number 11151165.


  • If you have any questions about these terms, how to enter a raffle or anything else related to our website, you can find out about the different ways of how to contact us here


  • We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are subject to copyright and are protected by worldwide intellectual property laws. All such rights are reserved.


  • Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

  • We are not responsible for any content which is not published by us and have no control over content of any third party sites or resources linked to our Site.


  • You acknowledge that you are solely responsible for interactions with other users of this Site (if any), and that you are solely responsible for all content you publish or post to this Site or transmit to other users of this Site.

  • You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

  • You agree not to post, distribute or reproduce in any way any copyright material, trademarks or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.

  • You will not submit any content that contains offensive, obscene or otherwise unlawful references, offensive language, or other material that we may consider could bring us or the Site into disrepute.

  • You agree not to transmit any chain letters, spam letters, or junk email to other users, and not to participate in mischievous or malicious behaviour which causes damage or may cause damage to us or this Site or any of the computer systems on which this Site resides. 



  • ACR provides a platform to promote artists’ work and the raffles that ACR runs will raise money through your purchase of raffle tickets and donations that will fund artists’ work, benefit charities and fund promotional and transactional costs.


  • All raffles will run between the dates (inclusive) set out on the individual raffle page.  You will not be able to enter the raffle after the closing date. 

  • You do not have to purchase a ticket for the prize draft in order to enter a raffle list on Art Charity Raffles and can enter for free via a postal entry, more details are below.

  • By using ACR and taking part in any Raffle via our website you acknowledge that these terms will apply. You also confirm that when acting on behalf of a business you have authority to bind them to these terms. If this is not the case, you should not enter into a raffle via ACR.

  • When you purchase a ticket to enter a charity raffle via our website, we will ensure that at least 15% of the proceeds are paid, without deduction, to the Artist’s chosen charity with the balance of the proceeds directed to the Artist after deducting our fee which is dependent on the individual arrangement made between ACR and the Artist. 

  • For the avoidance of doubt, postal entries do not impact the artists’ or charities’ share of proceeds, nor will these entries impact the fundraising targets set out on their relevant raffle page.


  • You must create an account the first time that you wish to enter one of our raffles online. When you register for an account on ACR you must ensure that all information you provide to us is accurate and kept up to date. 

  • You must keep your account details safe. Any piece of information as part of our security procedures including your username and password must be treated as confidential. We have the right to disable any user identification code or password at any time. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected] .

  • Please note, unless stated in these terms once you purchase a raffle ticket we will not be able to provide you with a refund, even if you realise you are ineligible to win the prize!   


  • All details relating to a specific raffle will be listed on the relevant page on our website including:

  • Start and closing dates to enter the raffle;

  • More details on how to participate in a raffle;

  • Further information on the entry routes;

  • Any (if any) restrictions on entry;

  • Details of prizes and delivery of prizes;

  • There is a limit of ten online entries to a raffle per person per transaction. 

  • We want to raise money for artists and charities and provide you with enjoyable raffles so we reserve all rights to disqualify you if your conduct is contrary to the spirit or intention of this! We will provide refunds where we disqualify you in this manner.


  • To enter for free by post please send a completed entry form, which can be found on the relevant raffle page, to:

Giving Matters

PO Box 1141



  • Each postal entry counts for one entry into the raffle.

  • Please note that where you enter by post, you will still need to create an account on our Site in order to download the relevant entry form.

  • We will not accept:

  • responsibility for competition entries that are lost, mislaid, or delayed in transit, regardless of cause; 

  • more than one postal entry per person per raffle; 

  • proof of posting or transmission as proof of receipt of entry to the competition;

  • All postal entries will be manually entered into the random number generator and will hold an equal chance of winning as an online entry. 


  • If you’re over the age of 18 and a resident in England, Wales and Scotland you can enter a charity raffle via our website.

  • You will not be permitted to enter a raffle where you are based in Northern Ireland

  • There is a limit of:

  • ten purchased raffle tickets per raffle via our website per transaction; and

  • one free entry per person via the postal entry per raffle.

  • By entering a charity raffle via our website, you confirm that you are eligible to do so and eligible to any prize you may win – we or the relevant charity may ask you to provide proof! 

  • We won’t accept competition entries that are:

  • in bulk or automatically generated by computer; or

  • by third parties.

  • Where we receive entries in bulk by you to multiple raffles, we may at our discretion remove your access to your account on ACR as well as any future raffles to comply with our legal requirements.  

  • We have in place a system for tracking persistent users who may, for example, have a gambling addiction. We reserve the right to prevent further participation of an individual should our process identify that individual as a vulnerable person (either by virtue of age or otherwise).


  • Each raffle will have a different prize and will be stated on the relevant page. All prizes will be provided by the Artists at no cost to you, the entrant.

  • All winners will be selected randomly by an online random number generator so each donation or postal entry will hold the same weight. Postal entries will be manually entered in to the random name generator. 

  • ACR will have the right to replace a prize if circumstances beyond our control make it necessary to do so, with either:

  • an alternate prize of equal or higher value; or

  • the monetary value of the prize.

  • All prizes and any alternate prizes are not negotiable, nor are they transferable.


  • The decision is final and no correspondence or discussion will be entered into.

  • Within 3 days of the closing date, we will contact you with a notification via email if you have won the raffle

  • ACR will contact the winner personally as soon as practicable after the winner is generated at random,, using the telephone number or email address provided with the competition entry. ACR will cover the costs of prize delivery provided that the destination address is within Great Britain. Should the destination address be outside Great Britain, the winner will be liable for any courier/postage costs and payment will be required, subject to quotation, before dispatch.

  • We will either publish or make available information that indicates that a valid award took place. We will only ever publish your details as the winner if you have given us or the charity your express consent to publish your name or any further information about you.

  • In such circumstances, we may be required to provide information regarding the winning entry to the Advertising Standards Authority on request. For the avoidance of doubt, this may include your personal data. For more information on how we use your personal data, please visit our privacy policy

  • We don’t accept any responsibility if you are unable to take up the prize


  • We will only process your personal data in line with our privacy policy, a copy of which can be found here.


  • We will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by our negligence or fraud. Your statutory rights are not affected.

  • If we break these Terms, we are responsible for the proportion of loss or damage you suffered that happened as a foreseeable result of our actions, or because we failed to use reasonable care and skill. We are not responsible for any loss or damage that is not “foreseeable”. By “foreseeable”, we mean either it is obvious that it will happen or if, at the time the contract was made, we both knew it might happen

  • If at any point we believe that you have breached these terms and conditions, we reserve the right to exclude you from participating in a raffle at our discretion. 

  • We reserve the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so. 

  • These terms and conditions shall be governed by English law and you can bring legal proceedings in the English courts. If you live in Scotland you can bring legal proceedings in either the Scottish or the English courts


As ACR grows, improves and creates new services, we might have to make changes to these Terms. We will do this by uploading the latest version with a date confirming when they went live. The new Terms will not affect any raffles that have already been launched and started. 

Date: 19 January 2022

Version 1.0