Privacy Policy

WHO ARE WE?

We are ACR Projects Limited (CRN: 11151165).

Our registered address is Playford Hall, Ipswich, IP6 9DX – should you wish to write to us in the mail please do so at c/o Art Charity Raffles, Second Home, 48-49 Princes Place, London W11 4QA

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us at [email protected] 

How do we user your data?

1. When you register with Art Charity Raffles and take part in a charity raffle. When you register with us through our website to take part in charity raffles, we collect your name, phone number, date of birth, email and postal address. We collect these details because we need to provide you with information about the raffles including providing updates to the terms. 

2. When you contact us. When you contact us either by phone, email, or via our website contact us page with general queries, we will usually collect your name and contact details, because it’s in our legitimate interest to make sure we can properly respond to your query.

3. On social media. When you connect with us on social media including on Facebook, Instagram, Twitter, YouTube and LinkedIn we will process your handle, name and email address under our legitimate interest to respond to your comments and queries promptly. 

4. If you have chosen to receive our news updates including signing up to take part in our giveaways. We will handle your personal information (such as your name and email address) to provide you with our news updates in line with any preferences you have told us about including to inform you about other raffles and services that may be available.

      a. If we send you our news updates it is because you have opted-in and provided your express consent to receive them. 

      b. You can unsubscribe from our updates at any time by clicking the unsubscribe link at the bottom of any of our emails, by emailing      [email protected] or by logging into your Art Charity Raffles account via the website and updating your preferences.     

5. Technical information when you use our website. When you consent, we collect information about how you use our website. We use this information to improve our website and to better understand how people use it. More detail on the information we collect and how we do this is set out in our cookie policy. If our business is sold. We process your personal information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the buyer of our business may not be able to provide services to you.

1. WHO DO WE SHARE YOUR DATA WITH?

We may share your personal data with:

  • Charitable partners. We do not sell data for marketing purposes, but will share your data with the charities for whom the raffle is raising money as part of our contract with you if you are the winner of the raffle (so the charity can notify you) or the data has been anonymised and you can no longer be recognised by it. We will not share your data with the charities for any other reason unless we have told you (usually upon entering a raffle) and you have given your explicit consent for us to do so.
  • Other Art Charity Raffles platforms. This includes any future platforms, where we have a legitimate interest to do so and we consider that this might be of interest to you.
  • Payment providers. This will be to facilitate the contract with you and your donation to the relevant charity. 
  • Analytics and search engine providers to assist us with the improvement and optimisation of our site.
  • Business partners, suppliers and sub-contractors for the performance of the contract we enter into with them or you. 
  • Regulators including the Advertising Standards Authority in compliance with our legal obligations.

QUESTIONS, COMMENTS AND MORE DETAIL

Your feedback and suggestions on this notice are welcome. 

We’ve worked hard to create a notice that’s easy to read and clear. But if you feel that we have overlooked an important perspective or used language which you think we could improve, please let us know by email at [email protected] 

This privacy policy was last updated on 10 January 2022